• Preetam Zare

Understanding Damaged Restore Points–VDR

Restore points can become damaged due to storage medium failures and read/write errors. If such damage occurs, remove affected restore points.

Damaged restore points are identified during an integrity check. Any damaged restore points should be removed as they may block Data Recovery processes such as reclaiming.

Review the Operations Log to find entries that refer to damaged restore points. If the log indicates that there are damaged restore points in your environment, remove them by either finding them in the inventory or finding all damaged restore points.

After damaged restore points have been marked for deletion, run another integrity check to complete the process.

Note Restore points may be identified as damaged during transient connection failures. If transient connection failures are possible, check if damaged restore point issues are resolved after connections are restored.


1. In the vSphere Client, select Home > Solutions and Applications > VMware Data Recovery.

2. Click the Reports tab and double-click the integrity check that failed. The Operations Log for the event opens in a separate window. Note which restore points triggered the failure.

3. Close the Operations Log and click the Restore tab.

4. From the Filter drop-down list, select Damaged Restore Points. Available restore points are filtered to display only the virtual machines with damaged restore points. It may be necessary to expand a virtual machine’s node to display the damaged restore point.

5. Select damaged restore points for removal and click Mark for Delete.

6. Initiate an integrity check. Completing an integrity check causes all restore points marked for deletion to be removed.

7. Review the results of the integrity check to ensure no damaged restore points remain.

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